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日本代购-[書籍] 「ハードクレーマー」最強撃退法　すごい！　秒速で相手が黙る7つの「カウンターコミュニケーション」術【10,000円以上送料無料】(ハードクレーマーサイキョウゲキタイホウ スゴイ ビョウソクデ)
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日本代购-ジャンル：書籍出版社：コスミック出版弊社に在庫がない場合の取り寄せ発送目安：2週間以上解説：接客業だけでなく、顧客に対応するすべての社会人のための究極のクレーム対応法「カウンターコミュニケーション」術で・・・思考の瞬発力が上がる！クレームが減って仕事に集中できる！ハードなクレーマーに堂々と対応できるようになり、信頼が増す！交渉力が向上し、仕事が捗る！仕事を楽しめるようになり、人生が充実する！あらゆるトラブルに瞬時に対応しなくてはいけない壮絶な撮影ロケ現場で、25年間クレーム処理をしてきた経験から、クレームや事故に正しく対応するための心の持ち方と具体的な方法を、事例を含めて紹介します。第1章　突発的！ 理不尽！ の8割が簡単に準備するだけで未然に防げる第2章　今弱いあなたこそ必ずできる！ 心のクレーム対応筋の鍛え方第3章　もうビビらない！ これで安心　現場クレームの全種類と対応法第4章　空間を完全支配する！ 情報・理論・思考法第5章　ハードなクレーマーも秒速で黙る！ 禁断の裏技三橋幸和（みつはし・ゆきかず）有限会社ヘブンリーバレー代表取締役・ロケーションマネージャー。1968年2月、千葉県船橋市生まれ。千葉県立国府台高校卒業。7回8業種の転職を経て1999年に独立。すべてのクレームはロケ現場にあると言われる程壮絶な撮影現場に25年間立ち、その数テレビCM2000本、3000か所以上で撮影の段取りをした実績を持つ。平穏な日常に50〜100人のスタッフを連れて現場に入るということを通して培った経験をもとに現場での突発的なクレームに対応する方法「カウンターコミュニケーション術」を編み出しチームに実践させる。コンプライアンスという言葉だけが先行して窮屈な世の中、突発的に起きる事故やクレームに正しく対応し、不安を解消してもっと楽しく仕事ができる環境をつくるために東奔西走する。2021年7月、三橋塾開講予定。こちらの商品は他店舗同時販売しているため在庫数は変動する場合がございます。10000円以上お買い上げで送料無料です。
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Process: 0.189s ( Load:0.010s Init:0.012s Exec:0.164s Template:0.004s ) | DB :21 queries 0 writes | Cache :5 gets 2 writes | UseMem:26,619 kb
页面Trace信息
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请求方法 : GET
通信协议 : HTTP/1.1
请求时间 : 2025-09-01 12:00:12
用户代理 : Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
会话ID : p80fs3sq04qbtbat3r19teuse1
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输出编码 :
加载类库 : 33
模板编译 : 重新编译
SQL记录 : 21条SQL
[ 25-09-01 12:00:12 ] RunTime:0.000477s SQL = SHOW COLUMNS FROM bio_yahooid
[ 25-09-01 12:00:12 ] RunTime:0.000775s SQL = SHOW COLUMNS FROM bio_agent
[ 25-09-01 12:00:12 ] RunTime:0.000291s SQL = SELECT * FROM bio_agent WHERE ( `isViews` = 1 ) AND ( `domain` LIKE '%test.ripai.com' )
[ 25-09-01 12:00:12 ] RunTime:0.000204s SQL = SELECT * FROM bio_agent WHERE ( `domain` = 'www.jp-daigou.com' )
[ 25-09-01 12:00:12 ] RunTime:0.000289s SQL = select * from bio_siteparams where FIND_IN_SET('081',AgentID)
[ 25-09-01 12:00:12 ] RunTime:0.000331s SQL = SHOW COLUMNS FROM bio_point
[ 25-09-01 12:00:12 ] RunTime:0.000926s SQL = SHOW COLUMNS FROM bio_user
[ 25-09-01 12:00:12 ] RunTime:0.000581s SQL = SELECT * FROM bio_goods WHERE `isView` = 1 and gType<=3 ORDER BY created DESC LIMIT 15
[ 25-09-01 12:00:12 ] RunTime:0.000397s SQL = SHOW COLUMNS FROM bio_syscolumn
[ 25-09-01 12:00:12 ] RunTime:0.000256s SQL = SELECT * FROM bio_syscolumn WHERE ( `column_leftid` = 17 ) AND ( `column_open` = 1 ) ORDER BY column_order asc
[ 25-09-01 12:00:12 ] RunTime:0.000361s SQL = SELECT * FROM bio_syscolumn WHERE ( `column_leftid` = '19' ) AND ( `column_open` = 1 ) ORDER BY column_order asc
[ 25-09-01 12:00:12 ] RunTime:0.000265s SQL = SELECT * FROM bio_syscolumn WHERE ( `column_leftid` = '89' ) AND ( `column_open` = 1 ) ORDER BY column_order asc
[ 25-09-01 12:00:12 ] RunTime:0.000337s SQL = SELECT * FROM bio_syscolumn WHERE ( `column_leftid` = '20' ) AND ( `column_open` = 1 ) ORDER BY column_order asc
[ 25-09-01 12:00:12 ] RunTime:0.000299s SQL = SELECT * FROM bio_syscolumn WHERE ( `column_leftid` = '18' ) AND ( `column_open` = 1 ) ORDER BY column_order asc
[ 25-09-01 12:00:13 ] RunTime:0.000643s SQL = SHOW COLUMNS FROM bio_rakutencategory
[ 25-09-01 12:00:13 ] RunTime:0.000267s SQL = SELECT * FROM bio_rakutencategory WHERE id=101254
[ 25-09-01 12:00:13 ] RunTime:0.000196s SQL = SELECT p.id,p.name_cn FROM bio_rakutencategory p LEFT JOIN bio_rakutencategory c on c.parentid=p.id WHERE c.id=101254
[ 25-09-01 12:00:13 ] RunTime:0.000170s SQL = SELECT p.id,p.name_cn FROM bio_rakutencategory p LEFT JOIN bio_rakutencategory c on c.parentid=p.id WHERE c.id=200162
[ 25-09-01 12:00:13 ] RunTime:0.000199s SQL = SELECT * FROM bio_rakutencategory WHERE parentid=101254
[ 25-09-01 12:00:13 ] RunTime:0.000300s SQL = SHOW COLUMNS FROM bio_rate
[ 25-09-01 12:00:13 ] RunTime:0.000200s SQL = SELECT * FROM bio_rate WHERE ( `type` = 'RMB->JPY' ) ORDER BY date desc LIMIT 1
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[ 25-09-01 12:00:12 ] 注意：[8] A session had already been started - ignoring session_start() App.class.php 第 115 行.
[ 25-09-01 12:00:12 ] 注意：[8192] Assigning the return value of new by reference is deprecated apiExecuter.php 第 253 行.
[ 25-09-01 12:00:12 ] 注意：[8192] Assigning the return value of new by reference is deprecated apiExecuter.php 第 284 行.
[ 25-09-01 12:00:12 ] 注意：[8192] Assigning the return value of new by reference is deprecated getApiData.php 第 125 行.
[ 25-09-01 12:00:12 ] 注意：[8192] Assigning the return value of new by reference is deprecated getApiData.php 第 134 行.
[ 25-09-01 12:00:12 ] 注意：[8192] Assigning the return value of new by reference is deprecated getApiData.php 第 499 行.
[ 25-09-01 12:00:12 ] 注意：[8192] Assigning the return value of new by reference is deprecated Request.php 第 412 行.
[ 25-09-01 12:00:12 ] 注意：[8192] Assigning the return value of new by reference is deprecated Request.php 第 736 行.
[ 25-09-01 12:00:12 ] 注意：[8192] Assigning the return value of new by reference is deprecated Request.php 第 749 行.
[ 25-09-01 12:00:12 ] 注意：[8192] Assigning the return value of new by reference is deprecated Request.php 第 794 行.
[ 25-09-01 12:00:12 ] 注意：[2048] Redefining already defined constructor for class Net_URL URL.php 第 122 行.
[ 25-09-01 12:00:12 ] 注意：[8192] Assigning the return value of new by reference is deprecated Unserializer.php 第 691 行.
[ 25-09-01 12:00:12 ] 注意：[8192] Assigning the return value of new by reference is deprecated Unserializer.php 第 693 行.
[ 25-09-01 12:00:12 ] 注意：[8192] Assigning the return value of new by reference is deprecated Unserializer.php 第 852 行.
[ 25-09-01 12:00:12 ] 注意：[2048] Redefining already defined constructor for class XML_Parser Parser.php 第 206 行.
[ 25-09-01 12:00:12 ] 注意：[8192] Assigning the return value of new by reference is deprecated Parser.php 第 576 行.
[ 25-09-01 12:00:12 ] 注意：[2048] Declaration of XML_Parser::raiseError() should be compatible with that of PEAR::raiseError() Parser.php 第 634 行.
[ 25-09-01 12:00:12 ] 注意：[8] Undefined index: openid BaseAction.class.php 第 72 行.
[ 25-09-01 12:00:12 ] 注意：[8] Undefined index: Debug BaseAction.class.php 第 174 行.
[ 25-09-01 12:00:12 ] 注意：[8] Undefined index: uid BaseAction.class.php 第 209 行.
[ 25-09-01 12:00:12 ] 注意：[8192] Assigning the return value of new by reference is deprecated Client.php 第 179 行.
[ 25-09-01 12:00:12 ] 注意：[8192] Assigning the return value of new by reference is deprecated Client.php 第 228 行.
[ 25-09-01 12:00:12 ] 注意：[8] Undefined variable: type_ BaseAction.class.php 第 649 行.
[ 25-09-01 12:00:12 ] 注意：[8] Undefined variable: type_ BaseAction.class.php 第 649 行.
[ 25-09-01 12:00:12 ] 注意：[8] Undefined offset: 11 BaseAction.class.php 第 349 行.
[ 25-09-01 12:00:12 ] 注意：[8] Undefined variable: type_ BaseAction.class.php 第 649 行.
[ 25-09-01 12:00:12 ] 注意：[8] Undefined variable: agentId common_inc.php 第 3135 行.
[ 25-09-01 12:00:12 ] 注意：[8] Undefined index: isDebugMe forbidcates.php 第 108 行.
[ 25-09-01 12:00:13 ] 注意：[2] shuffle() expects parameter 1 to be array, boolean given BaseAction.class.php 第 418 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined property: RakutenApiExecuter::$ApiDataWorker RakutenApiExecuter.php 第 346 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: appid getApiData.php 第 417 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: isDebugMe getApiData.php 第 436 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: isDebugMe getApiData.php 第 447 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: isDebugYourMa getApiData.php 第 450 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: isDebugMe getApiData.php 第 468 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: isDebugMe getApiData.php 第 481 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: options Unserializer.php 第 448 行.
[ 25-09-01 12:00:13 ] 注意：[2048] Non-static method PEAR::isError() should not be called statically, assuming $this from incompatible context getApiData.php 第 503 行.
[ 25-09-01 12:00:13 ] 注意：[2048] Non-static method PEAR::isError() should not be called statically, assuming $this from incompatible context getApiData.php 第 509 行.
[ 25-09-01 12:00:13 ] 注意：[2048] Non-static method PEAR::isError() should not be called statically, assuming $this from incompatible context RakutenAction.class.php 第 595 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: isDebugMe RakutenAction.class.php 第 607 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: categoryPath RakutenCategoryGetter.class.php 第 55 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: _imgserver YahooAction.class.php 第 1014 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: _imgserver YahooAction.class.php 第 1014 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: descpre RakutenAction.class.php 第 645 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: type_ BaseAction.class.php 第 649 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: agentId common_inc.php 第 3135 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: isDebugMe forbidcates.php 第 108 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: type_ BaseAction.class.php 第 649 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: showmiddleOfIndex bf17f8f5a76a9d7e9186c4c573d8f8fc.php 第 2 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: meta_keyword 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 7 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: Act 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 42 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: U 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 59 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: Act 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 97 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: Act 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 121 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: keyword 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 134 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: Act 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 150 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: Act 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 201 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: category 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 278 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: so 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 280 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: dr 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 281 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: keyword 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 286 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: shopcode 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 296 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: minPrice 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 300 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: maxPrice 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 301 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: Act 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 453 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: category 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 454 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: so 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 456 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: dr 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 457 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: keyword 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 462 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: Act 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 463 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: Act 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 464 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: sellerID 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 476 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: store 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 486 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: store 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 489 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: store 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 492 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: item_status 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 503 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: item_status 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 506 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: item_status 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 509 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: wrappingicon 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 520 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: buynow 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 523 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: thumbnail 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 525 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: urlpre 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 536 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: chkjp 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 536 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: urlpre 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 536 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: chkjp 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 536 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: urlpre 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 536 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: chkjp 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 536 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: urlpre 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 536 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: chkjp 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 536 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: urlpre 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 536 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: chkjp 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 536 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: aucminprice 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 537 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined index: aucmaxprice 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 538 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: isindex 7e3578d85670e1bc8aad2b48d2c6a90d.php 第 577 行.
[ 25-09-01 12:00:13 ] 注意：[8] Undefined variable: url 97ae39e43927d85ac9989230a15609a2.php 第 4 行.